Applications Engineer

Posted
MRSI/Mycronic
Billerica, MA

The Applications Engineer is the customer-facing engineer for demos, system buyoffs, and system/ process development. Customer interactions include pre-sales support, machine configuration during demos and buyoffs, and post-sales support.

Responsibilities

  • Pre-sales support to ensure the right machine and configuration for the application
  • Tooling design during demos including pickup tools, fixturing, and epoxy and dispense needle selection.
  • Demos at tradeshows
  • Conducting system demos either with the customer present or by building parts and returning finished parts with a detailed report.
  • New machine setup and calibration before customer buyoffs
  • Execution of customer buyoffs including installation and training
  • Post-sales process and system support
  • Formal training courses
  • Contributions to the system manuals and other forms of documentation
  • Collection and feedback of opportunities for hardware and software improvements

Requirements

  • Successful candidates should have 1-3 years of process experience in the field of microelectronics.
  • Candidates should be able to perform in a successful private company environment where each contributor takes on new tasks regularly.
  • Applications engineers work regularly with all departments in the organization.
  • Travel domestically and internationally is expected.

Please send your resume to careers@mrsisystems.com